(+359)52-580-499 ,  -498 ,  -497     office@aeroisk.com     
 +359 52-580-499, -498, -497      office@aeroisk.com    

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Privacy Policy and Personal Data Protection


Wherever the terms "Aeroisk", "We" or "Us" are used in the text below, it is referred to Aeroisk OOD with company number 203788586 in the Bulgarian Companies register.

Data protection

Aeroisk observes the regulations of the applicable data protection laws in EU and will only collect and process personal data of airline passengers in the scope described in this privacy policy document. The purpose of this privacy policy is to inform you of Aeroisk’s aspects relevant for data protection, and of the measures taken by us to safeguard your data protection rights. Aeroisk is registered with the Bulgarian Commission for Protection of Personal Data.

Nature and scope of the collection and processing of personal data

You can use certain Aeroisk services without separate provision of personal data. Nevertheless, we create a so-called use profile when you visit our websites.We then collect and store data in anonymous form for marketing and optimisation purposes. This concerns for example data on the website from which you have reached Aeroisk, the name of your Internet service provider, which websites you have visited within Aeroisk as well as the date and duration of your visit. This data, which has already been rendered anonymous, is used to create use profile, possibly under a pseudonym. We then receive use data in anonymous form or under a pseudonym. This means, for example, that we do not know your preferred use conduct, but only that there is a user with this type of use conduct. You can also object to the collection and storage of data under this item at any time.

When you visit Aeroisk for the first time, we send a cookie to your computer. The sole purpose of this is to identify your browser. We use cookies to optimise the quality of Aeroisk by storing user preferences, by tracking user conduct and by storing the search methods of the user. We also use cookies to improve the usability of our website, so that you are able to see your results ten days after leaving the website in case of an interrupted session. Most browsers are pre-set to accept cookies. Nevertheless, you can also set your browser to reject all cookies or to indicate when a cookie is sent. The rejection of cookies can, however, result in functions of aeroisk.com not working correctly.

When you use Аeroisk, our servers automatically record data sent by your browser when you visit a website. These server log files can contain your web enquiry, the IP address, the browser type, the browser language, date and time of your enquiry and one or more cookies which can identify your browser clearly. Aeroisk can set up links in a format that gives us the possibility of monitoring whether these links are used. We use this data to improve the quality of Aeroisk as well as of personalised content and possibly advertising on Aeroisk. We have no influence over links emanating from Aeorisk. Websites of Aeroisk partners may possibly deposit own cookies or other files on your computer, collect data or request personal data from you.

Aeroisk processes personal data solely for the purposes for which it has been collected. The collection of your data enables us to offer you a user friendly, efficient and secure Internet service. We use the personal data collected and processed to execute the contractual agreements concluded by you with us (see our General Terms and Conditions). Otherwise, the general purpose of our data processing is to improve Aeroisk as well as its security, although no personal data is processed in this respect. This processing is in anonymous form or under a pseudonym. When you register with Aeroisk as an airline passenger, we also ask you to provide personal data in addition to the data collected above. Personal data is stock data such as name and address as well as flight data, for example flight number, date, time. The provision of debt collection services such as ours, may also require account data which we store in encrypted form on secure servers. We offer you the possibility of adapting or altering your personal data online or via email (office@aeroisk.com). Upon request, we can inform you about what kind of personal data is stored. If we suggest the use of personal data for purposes other than those described previously, we offer you the possibility of rejecting the use of personal data for other purposes. We do not collect or use your personal data for purposes other than those described in this data protection declaration without your consent.


By registering as a member of Aeroisk, you declare your consent to us collecting, processing and storing your personal data with regard to the data processing procedures described below. Naturally, you can revoke your consent at any time. The revocation can be addressed in writing to office@aeroisk.com. From there and on request, you will also receive written or electronic information concerning the data stored for you.

Forwarding of personal data to third parties

Aeroisk will only forward your personal data to third parties subject to the preconditions described below:

The full list of personal data non-disclosure exceptions are listed in the EU Personal Data Protection Directive as implemented in the Bulgarian Personal Data Protection Act


We use technical and organisational security measures to ensure that the personal data of our users is protected against loss, incorrect alteration or unauthorised access by third parties. In particular, we endeavour to prevent any automatic reading out of our website and its databases by third parties. In all cases, only authorised persons can access the personal data of the users from our website and, even then, only in so far as this is necessary within the scope of the above mentioned purposes.

Amendments to the Privacy and data protection policy

Please note that this data protection policy might be amended from time to time and that we will announce amendments to our data protection provisions and privacy policy on this website. Nevertheless, Aeroisk will not restrict your rights under these provisions without your explicit consent. In the event of fundamental amendments, these will be announced in more conspicuous form (e.g. by email).

Questions about this document

Should you have any questions concerning this privacy and data protection policy, you can contact us at office@aeroisk.com