Aeroisk - Reliable Partner for Delayed or Canceled Flight!
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Compensation
up to €600 in case of delayed or canceled flight!

Register a claim for compensation

You pay nothing if you don't get compensation
25% commission only on success
Qualified and experienced team

Why choose Aeroisk?

Free initial consultation

Receive free information about your rights, an initial assessment of your legal situation, flight verification, compensation due and advice on how to proceed with your claim.

No risk and no cost

You pay nothing upfront. We get paid on success and after the airline pays compensation.

Passenger rights know-how

You benefit from our many years of experience from thousands of successfully concluded proceedings.

Convenient and secure online platform

Our website is developed to ensure fast, easy and safe claim registration by passengers.

Personal attention and transparency

We treat every client with care and keep them informed every step of the way in the compensation process.

No need to visit an office

Wherever you are in the world, you can contact us by phone, email, Viber, Whatsapp or through our website.

Get compensation now

We will help you with a flight problem

Cancelled flight

If your flight is cancelled and you are notified of the cancellation less than 14 days before the departure date, you may be able to claim compensation under the legislation. The airline must offer you a choice between a new flight or a refund.

If your flight is cancelled and you are notified of the cancellation less than 14 days before the departure date, you may be able to claim compensation under the legislation. The airline must offer you a choice between a new flight or a refund..

Cancelled flight

Delayed flight

If your flight is delayed by 3 hours or more, you can claim compensation under EU law. The airline must provide you with care (food and drink) for the duration of your stay.

If your flight is delayed by 3 hours or more, you can claim compensation under EU law. The airline must provide you with care (food and drink) for the duration of your stay.

Delayed flight

Missed connection

If you have multiple flights on a single booking, miss a connection due to the airline's fault and arrive at your final destination more than 3 hours late, you are entitled to compensation. The carrier must give you a choice between a replacement flight and a refund.

If you have multiple flights on a single booking, miss a connection due to the airline's fault and arrive at your final destination more than 3 hours late, you are entitled to compensation. The carrier must give you a choice between a replacement flight and a refund.

Missed connection

Denied boarding

If the airline denies you boarding against your will due to overbooking, then you are entitled to compensation under the law.

If the airline denies you boarding against your will due to overbooking, then you are entitled to compensation under the law.

Denied boarding

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What compensation am I entitled to?

€250 < 1500 km
€400 1500 - 3500 km
€600 > 3500 km

Frequently Asked Questions FAQ

What documents are needed to claim compensation for a flight problem?

It is necessary to keep a flight document - reservation or boarding pass. Anything else needed will be automatically generated on our site once you register your claim.

Am I entitled to compensation for a delayed flight?

If your flight is delayed because of the airline, you are entitled to compensation of between €250 and €600, depending on the length of the route.

Am I entitled to compensation for a cancelled flight?

If the airline cancels your flight and notifies you less than 14 days before the departure date, then you can claim compensation.

Am I entitled to missed connection compensation?

If you miss a connection and arrive at your final destination more than 3 hours late, then you can claim compensation.

Am I entitled to compensation for denied boarding?

If you turned up on time for your flight and with all the necessary documents for the journey, but the airline still denied you boarding, then you can claim compensation.

If I travel for work, am I entitled to compensation and to whom will it be paid if my employer has paid my ticket?

Even in cases where you are travelling on business, the compensation is due to you personally, as the Regulation provides for these compensations for the inconvenience caused to the passenger.

When will my compensation be paid?

Sometimes claims are settled very quickly and compensation can be obtained within two weeks. In other cases, however, where administrative and judicial action has to be taken, it is not possible to say exactly when compensation will be paid, as the procedures vary in length.

How to find out the status of my claim?

For each new update on your claim, you will receive an email with details and a timeline of the stage of the procedure. At any time, you can log in to your account on our website and check the status of your claim.

How much do Aeroisk services cost?

Our remuneration is 25% of the value of the compensation and other amounts claimed in the claim (e.g. additional costs, value of tickets) and is payable only when the airline pays the amount. For detailed information on the cost of our service, you can view here.

What compensation can I get?

The the compensation amount depends on the length of the route: 

  • up to 1,500 km - €250
  • between 1500 and 3500 km - 400 euros
  • over 3500 km - 600 euros

How to claim compensation for a problem flight?

Filing a claim takes no more than 5 minutes. You fill in the flight number and date and follow the registration steps. The process is easy and convenient, and our colleagues are available if you do have any questions or need assistance.

What to do if the airline claims the delay is due to bad weather, strike or other extraordinary circumstance?

Airlines very often try to avoid paying compensation by claiming that there were some extraordinary circumstances. This shouldn't put you off, because it usually turns out that this is not the case. So register your claim and leave the rest to us.

Register a claim for compensation

What customers think about us

We are extremely satisfied with the services of Aeroisk. With minimal effort on our part, we simply submitted the paperwork and they did all the work. I didn't even realize when the time had passed and they had already called me to say they had received the compensation. Once again, I thank them for a job well done. :) Good luck for the future!

Tsvetozara Stoyadinova

I am very grateful to Aeroisk for the professionalism with which they protect the rights of their clients. After the airline rejected my claim for compensation for a flight delayed more than 4 hours, I turned to Aeroisk. They did their job perfectly and, thanks to them, I received what I was entitled to in the event of such a flight delay.

Svetla Kazakova

Extremely honest, patient and caring! After I received a message that the money was transferred, it was not with me that day. I wrote to them and they sent me the payment immediately and wanted to make sure everything was ok.
Thank you sincerely!

Tsvetelina Avramova

I had a Wizz Air flight delayed more than 3 hours. According to EU regulation, the airline owes compensation. Unfortunately, I was refused compensation by Wiser. I contacted Aeroisk and after successful cooperation on their part I received the compensation. Easy and convenient communication, professional attitude and they transferred the compensation money immediately after receiving it from the airline. I recommend them if you have a problem with any airline.

Plamen Kanev

Awesome! Very attentive, super good communication and very honest! I would always use their services

Georgi Krunev

I filed a 6-person compensation claim and received detailed information all along about the stages of development. Very professional and courteous treatment!

Valentina Bayraktarova

With Aeroisk we received our compensation quickly and easily. So not only did our flight come out free, but we had money left over for our next trip.

Steliyan Georgiev

I am super happy!
Quick and easy communication, did not give up , even though the flight contractor form tried not to pay compensation. In a month and a bit I got my money .
Thank you!

Miglena Kazakova
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