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Call us +359 52 580499
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Delayed or cancelled flight?
Get up to €600 compensation!

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A tired traveller at the airport
Free claim check and submission
5.0 on Google from 550+ ratings
Proven experience since 2015 and 3000+ court cases in the EU
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Why choose Aeroisk?

No win, no fee

You only pay if the airline pays the compensation. Our fee is 30% including VAT (prices). If the case goes to court, there is no additional fee and the court costs are borne by Aeroisk.

We pursue your claim even after the airline rejects it

An airline's refusal does not necessarily mean that no compensation is due. We check the reasons for the refusal and continue working whenever there are grounds to do so.

Helping passengers get flight compensation since 2015

Since 2015 we have been handling compensation claims for delayed and cancelled flights, missed connections and denied boarding. We have handled over 3000 court cases in the EU and over 8000 administrative and arbitration procedures when necessary.

We keep you updated at every stage

You can contact our team by phone, Viber, WhatsApp or Messenger, and you receive an email whenever there is a change in your claim.

Start your compensation claim

When are you entitled to flight compensation?

Cancelled flight

Cancelled flight

If the airline notified you of the cancellation less than 14 days before the flight, you may be entitled to compensation. Regardless of when the flight was cancelled, the airline must offer you a choice between re-routing and a refund of your ticket. Your rights if your flight is cancelled

If the airline notified you of the cancellation less than 14 days before the flight, you may be entitled to compensation. Regardless of when the flight was cancelled, the airline must offer you a choice between re-routing and a refund of your ticket. Your rights if your flight is cancelled

Cancelled flight

Cancelled flight

Delayed flight

Delayed flight

If your flight arrives at your final destination 3 or more hours late, you may be entitled to compensation. Your rights if your flight is delayed

If your flight arrives at your final destination 3 or more hours late, you may be entitled to compensation. Your rights if your flight is delayed

Delayed flight

Delayed flight

Missed connection

Missed connection

If your connecting flights are on the same booking and you miss your connection because an earlier flight was delayed, you may be entitled to compensation if you arrive at your final destination 3 or more hours late. Your rights after a missed connection

If your connecting flights are on the same booking and you miss your connection because an earlier flight was delayed, you may be entitled to compensation if you arrive at your final destination 3 or more hours late. Your rights after a missed connection

Missed connection

Missed connection

Denied boarding

Denied boarding

If you have a confirmed booking, arrive on time and are denied boarding against your will without a valid reason, you may be entitled to compensation. Your rights if you are denied boarding

If you have a confirmed booking, arrive on time and are denied boarding against your will without a valid reason, you may be entitled to compensation. Your rights if you are denied boarding

Denied boarding

Denied boarding

Start your compensation claim

How much is the compensation under Regulation (EC) No 261/2004?

 

The amount of compensation depends on the distance between the first and the final airport of the journey and does not depend on the ticket price:

  • €250 - for flights of up to 1,500 km;
  • €400 - for flights over 1,500 km and up to 3,500 km, and for all flights within the EU of more than 1,500 km;
  • €600 - for flights of more than 3,500 km that are not entirely within the EU.

In certain cases, the compensation amount may be reduced by 50%, depending on the arrival delay and the conditions of re-routing.

 

 

Compensation amount by flight distance - €250, €400 or €600
€250 ≤ 1,500 km
€400 1,500 - 3,500 km
€600 > 3,500 km (not entirely within the EU)

Frequently Asked Questions

Why use a compensation agency?

A compensation agency handles your entire claim - from checking your eligibility for compensation, through administrative and arbitration proceedings and court cases, until your compensation is paid. There is no risk for you and you pay nothing upfront.

Aeroisk's experience shows that airlines often refuse compensation even in cases where it is eventually paid after further action. Pursuing the dispute takes time, experience and resources, which the agency covers. See when it is worth using an agency.

How do I choose a compensation agency for a flight problem?

Check the total fee including VAT, whether the agency charges extra for court proceedings or complaints to regulatory authorities, genuine Google reviews, and whether you can speak to someone by phone. See what else to check.

How much does Aeroisk's service cost?

Aeroisk's fee is 30% of the compensation received, including VAT, and is payable only if the airline pays. If you do not receive compensation, you owe nothing, and in court proceedings Aeroisk's commission does not increase with an additional fee (prices).

What does Aeroisk do if the airline has already rejected my claim?

Aeroisk checks the reasons the airline gave for rejecting the claim. Whenever we consider the refusal unfounded, we continue working on the case, including when the passenger has already claimed compensation on their own and been refused. See why airlines refuse compensation.

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What customers think of Aeroisk

We are extremely satisfied with the services of Aeroisk. With minimal effort on our part, we simply submitted the paperwork and they did all the work. Before I knew it, they called to tell me the compensation had been received. Once again, I thank them for a job well done. :) Good luck for the future!

Tsvetozara Stoyadinova

I am very grateful to Aeroisk for the professionalism with which they protect the rights of their clients. After the airline rejected my claim for compensation for a flight delayed more than 4 hours, I turned to Aeroisk. They did their job perfectly and, thanks to them, I received what I was entitled to in the event of such a flight delay.

Svetla Kazakova

Extremely reliable, patient and caring! After I received a message that the money was transferred, it had not reached my account the same day. I wrote to them and they immediately sent me the payment confirmation and wanted to make sure everything was ok.
Thank you sincerely!

Tsvetelina Avramova

I had a Wizz Air flight delayed more than 3 hours. According to EU regulation, the airline owes compensation. Unfortunately, Wizz Air refused to pay compensation. I contacted Aeroisk and with their help I received the compensation. Easy and convenient communication, professional attitude and they transferred the compensation money immediately after receiving it from the airline. I recommend them if you have a problem with any airline.

Plamen Kanev

Awesome! Very attentive, super good communication and very honest! I would always use their services

Georgi Krunev

I submitted a compensation claim for six people and received detailed information all along about each stage of my claim. Very professional and courteous treatment!

Valentina Bayraktarova

With Aeroisk we received our compensation quickly and easily. Not only did our flight end up being free, but we had money left over for our next trip.

Steliyan Georgiev

I am super happy!
Quick and easy communication. They did not give up, even though the airline operating the flight tried to avoid paying compensation. I got my money in just over a month.
Thank you!

Miglena Kazakova
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