Delayed or cancelled flight from an airport in Bulgaria?

For all flights departing from the airports in Sofia, Varna, Burgas and Plovdiv, Regulation (EC) No 261/2004 applies regardless of the airline. In case of a delay of 3 hours or more on arrival, cancellation, denied boarding or a missed connection, you can claim compensation of €250, €400 or €600 per passenger. Choose the airport you flew from or to, to see example destinations, airlines and the rules for your flight.

How do airports in Bulgaria differ?

The same rules apply to flights departing from Bulgaria, but different airlines operate from each airport and the share of scheduled and charter flights varies. Low-cost airlines fly from all four airports and have been expanding their routes from Bulgaria in recent years.

AirportAirlinesFlights
Sofia Airport
(SOF)
Wizz Air
Ryanair
Bulgaria Air
Lufthansa
Turkish Airlines
Austrian Airlines
Scheduled flights all year round to many destinations in Europe and, with a connection, further afield.
Varna Airport
(VAR)
Wizz Air
Bulgaria Air
Turkish Airlines
Austrian Airlines
Scheduled flights all year round, plus many seasonal and charter flights in summer.
Burgas Airport
(BOJ)
Ryanair
Wizz Air
easyJet
Eurowings
Jet2
TUI
Mostly seasonal scheduled and charter flights in summer, many of them serving holiday travel.
Plovdiv Airport
(PDV)
Ryanair
Wizz Air
BH Air
Low-cost flights mainly to the UK and Italy, as well as seasonal and charter flights, including to Antalya.
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Frequently Asked Questions

Do the same rights apply at all airports in Bulgaria?

Yes. Regulation (EC) No 261/2004 applies equally to flights from Sofia, Varna, Burgas and Plovdiv. The amount of compensation depends on the flight distance, not on the airport or the airline.

Does the airport pay compensation for a delayed or cancelled flight?

No. Compensation is owed by the airline operating the flight, not by the airport. This also applies when the delay is linked to a problem at the airport, unless the airline proves extraordinary circumstances.

Can you claim compensation for a flight to Bulgaria from a non-EU country?

It depends on the airline. For a flight to Bulgaria from a non-EU country, Regulation (EC) No 261/2004 applies if the flight is operated by an EU airline, unless you have already received both compensation or other benefits and assistance in the country of departure. For flights from the United Kingdom, UK261 applies regardless of the airline.

What should you do if your flight from an airport in Bulgaria is delayed or cancelled?

Keep your boarding pass or booking confirmation, as well as receipts for any expenses while waiting. Then check your flight using the form on this page. Aeroisk handles the claim on your behalf, and a commission is only due if you receive compensation.
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