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Compensation for a delayed or cancelled Bulgaria Air flight

In case you have had a problem with a Bulgaria Air flight, we at Aeroisk will be happy to help. Our team will explain what rights you have in your specific case and assist you in getting the compensation and/or reimbursement you are due.

You can check your flight in our Calculator and what is the potential compensation you can receive.

Your rights as a passenger are guaranteed by European law. EU Regulation 261 gives passengers the right to claim compensation in the event of a delayed or cancelled flight or denied boarding.

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Compensation for delayed flight from Bulgaria Air

Passengers who arrive more than three hours late may be entitled to compensation for a delayed flight from Bulgaria Air of up to €600. 

There are some extraordinary circumstances that would exempt the airline from paying compensation such as bad weather, problems at the airport, a strike by traffic control or airport staff. In order to take advantage of this, the actual reason for the flight problem must be proven by the airline.

If the flight delay is due to a technical problem or a strike by Bulgaria Air staff, then compensation is due.

Depending on the route of the flight you have a different time limit to make a claim against the company, but there is a limitation period of at least 1 year from the date of the flight during which time you can make your claim.

If you have a delayed flight with Bulgaria Air, you can enter your flight details. Our team will check and let you know what the airline owes you. We'll be available to help you get compensation for a delayed flight from Bulgaria Air.

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Compensation for cancelled Bulgaria Air flight

If you have a flight with Bulgaria Air and it is cancelled less than 14 days before the flight date, then you may be entitled to compensation of up to €600 for the cancellation. Check here

In addition to compensation, Regulation 261 also entitles you to a replacement flight or a refund of the ticket price, as well as care - food, drinks, hotel, airport-hotel-airport transfer when the replacement flight is the next day. All this must be provided by the airline, even if the flight is cancelled at the last minute due to extraordinary circumstances.

Bulgaria Air does not owe you compensation if the flight is cancelled due to circumstances beyond their control. For example - very bad weather conditions, a problem at the airport or traffic control restrictions

However, in most cases, passengers whose flight is cancelled just before the scheduled departure time have the right to make a claim for compensation against Bulgaria Air.

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Frequently Asked Questions

Why use a compensation agency?

A compensation agency handles your entire claim - from checking your eligibility for compensation, through administrative and arbitration proceedings and court cases, until your compensation is paid. There is no risk for you and you pay nothing upfront.

Aeroisk's experience shows that airlines often refuse compensation even in cases where it is eventually paid after further action. Pursuing the dispute takes time, experience and resources, which the agency covers. See when it is worth using an agency.

How do I choose a compensation agency for a flight problem?

Check the total fee including VAT, whether the agency charges extra for court proceedings or complaints to regulatory authorities, genuine Google reviews, and whether you can speak to someone by phone. See what else to check.

How much does Aeroisk's service cost?

Aeroisk's fee is 30% of the compensation received, including VAT, and is payable only if the airline pays. If you do not receive compensation, you owe nothing, and in court proceedings Aeroisk's commission does not increase with an additional fee (prices).

What does Aeroisk do if the airline has already rejected my claim?

Aeroisk checks the reasons the airline gave for rejecting the claim. Whenever we consider the refusal unfounded, we continue working on the case, including when the passenger has already claimed compensation on their own and been refused. See why airlines refuse compensation.

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