(+359)52-580-499 ,  -498 ,  -497     office@aeroisk.com     
 +359 52-580-499, -498, -497      office@aeroisk.com    

Get up to €600 cash for a cancelled or delayed flight!

  • You don't pay anything unless we collect your compensation.
  • No-win-no-fee 25% + VAT commission
  • Qualified team of aviation lawyers

Cancelled flight

When am I entitled to a monetary compensation?

You are entitled to a compensation if your flight was cancelled and you were informed about the cancellation less than 14 days before the flight date.

What is the amount of the compensation?

The compensation amount depends on the length of the flight:

Up to 1500 km From 1500 km to 3500 km More than 3500 km
€250 €400 €600

When the compensation is not due?

Based on the EU Regulation 261/2004 if the cancellation is caused by bad weather, strike or acts of terrorism the passengers are not entitled to a monetary compensation. In most cases airlines refuse payment without any legal grounds, hoping that the passengers will give up and will not look for their monetary compensation for their cancelled flight.

What are my other rights when a flight is cancelled?

If your flight is cancelled you have the right to choose between re-routing and reimbursement of the ticket price.
In case if you choose re-routing you have the right to:
- food and beverages relevant to the waiting time;
- phone call, telex, fax message or email;
- free hotel accommodation and transfer between the airport and hotel if the expected departure time is on the next day.

The departure time of my flight was rescheduled for an earlier hour.
Is this considered to be a cancelled flight?

In case if departure time of your flight were moved to an earlier hour according to your reservation it is also considered as cancelled flight.

To submit your claim with Aeroisk enter your flight number and date at the fields at the beginning of the page and start you claim now.